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Pre-Application Questions

Leave a Comment / By countyfinanceng / March 19, 2024

Welcome to your Pre-Application Questions

Name

Email

What is your desired role?

What is your desired job type?

1.

Loan Officer

Which skills are not important to you as a loan officer?

Customer service and relationship building.

Salesmanship and marketing acumen.

Regulatory compliance and unethical standards.

All of the above.

None

2.

Loan Officer

What are the strategies that can mar the effort of a loan officer?

Effective communication.

Attention to detail.

Sales acumen.

None of the above.

None

3.

Loan Officer

Which of these is not a required responsibility of a loan officer?

Evaluate creditworthiness by processing loan applications and documentation within specified limits.

Determine all applicable rations and not set up debt payment plans.

Interview applicants to determine their financial eligibility and feasibility of granting loans.

All of the above.

None

4.

Loan Officer

The following are ways of meeting sales targets without compromising quality except?

Set unrealistic sales goals, equip the team with the right skills and consistently follow up.

Maintain a moderate level of customer service to generate referrals and set realistic goals.

None of the above.

Build strong relationships by establishing trust, actively listening to customers, and follow-up consistently.

None

5.

Loan Officer

What is the ideal way to handle loan rejections with applicants?

Respectfully and constructively discuss your approach to delivering rejections and offer feedback.

Ignore the applicant's current loan request and zero their chances of obtaining a loan in the future.

All of the above.

None of the above.

None

6.

Deposit Mobilization Officer

What are the qualities of a deposit mobilization?

Driving deposit mobilization and serving as a multiple point of contact for new business as well as existing portfolios.

Driving deposit mobilization as well as building and managing strategic relationships for fixed deposit customers.

None of the above.

All of the above.

None

7.

Deposit Mobilization Officer

The following are ways of convincing a customer to make deposits with the company except

Build transparent communication, provide accurate information about the company’s offerings and services, address customer concerns promptly, follow up, and give feedback.

Effectively demonstrate indecisiveness to their satisfaction, help them alleviate any doubts or apprehension, and maintain an unprofessional tone when calling.

Discuss the company’s reputation and security, explain the different types of accounts, provide excellent customer service and give feedbacks.

None of the above.

None

8.

Deposit Mobilization Officer

What are the strategies for improving deposit mobilization with potential and existing clients

Focus on customer service, offer repulsive interest rates, and leverage technology.

Leverage technology, launch special schemes, give attractive interest rates, and provide incentives.

All of the above.

None of the above.

None

9.

Deposit Mobilization Officer

What are the steps that can mar the efforts of a deposit mobilization officer

Cultivate, and maintain courteous and efficient relationships with clients.

Timely response to feedback and other customer-related issues or requests.

None of the above.

All of the above.

None

10.

Deposit Mobilization Officer

What are the factors that can influence the success of deposit mobilization efforts?

Technology.

GDP per capita.

Awareness.

All of the above.

None

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Business|Corporate Loan

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